Shipping and Returns
New policy for the purchase of high priced books/sets:
All foreign sales will be final, no returns. We will gladly provide you with all the pictures you want and answer all the questions you have, but once we ship these, they are yours.
Foreign and other sales will be subject to the following:
- Books are FOB Land o Lakes, Florida USA, Freight Prepaid
- When shipping matching sets of books in multiple boxes, each box will be insured for the value of the complete set as if one box is lost or damaged the value of the set is significantly reduced.
- All purchases in excess of $2500 for foreign orders and $5000 for domestic orders must be made by wire transfer.
We generally ship via USPS media mail and effective 11/1/18, any shipment within the United States, will contain a Signature Requirement on the package and media mail shipping will be $10.00 for the first book and $1.50 per each additional book in the same box.
Please realize that we have not increased our shipping costs in the 22 years we have been in business, but feel that this is needed to protect customer’s books.
The only shipments within the United States that will NOT have a Signature Confirmation attached to them will be those shipping to a Post Office Box address.
Also, you can choose to have us ship via Priority and/or Express and those costs will be actual costs and will also include a Signature Requirement and to select this method of shipping, just indicate that you prefer Priority, or Express, in the comments section and then I'll calculate what this would cost and get back with you.
Oversized and heavy book(s) will incur an additional shipping cost.
Please inquire, we charge actual shipping and insurance charges. Please do not ask us to mark the custom's documents "gift" or declare an amount less than the insured amount.
All shipping charges will include appropriate insurance. We do not ship books uninsured, please do not ask us to.
If your not happy with your purchase please let us know, we will accept returns for three days after your receipt of the purchase, with prior authorization from us (so we know what is supposed to be on the way to us). All returns must be shipped insured, and returned in the same condition as it was when sent by us, unless the book is not as described. You are responsible for all shipping and insurance charges.